Investment in primary care and virtual models
The group continued to expand its Amplar Health business, which it describes as a multidisciplinary primary care network operating in-clinic, in-home, and virtual settings. During the half, Medibank completed the acquisition of Better Medical, a group of 61 GP and medical clinics, for more than $163 million, taking its total GP and medical clinic network to 168 locations nationally. Amplar Health delivered 2.3 million patient interactions over the period, Medibank reported. The group said the proportion of Medibank resident policyholders engaging with its health and wellbeing services rose to 55%. It also cited an estimated 100,000 hospital bed days “saved” through homecare programs and the expansion of its Amplar Health Online Doctor service to all Medibank customers.