How to stop YOUR mobile and broadband bills rising this April – where to switch to get them frozen


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Broadband and mobile customers are bracing themselves for the traditional April price hikes, but you can avoid this by switching now.

Providers including BT, Plusnet, Three and Vodafone have frozen prices in 2026 for new customers, so switching means your prices won’t be hiked until 2027, says price comparison website Uswitch.

There are eight million broadband customers and 14 million mobile customers who are out of contract or will be by 1 April, according to Uswitch, so they can compare deals then switch penalty free to beat the price rises.

Even if you are still locked in a broadband contract, some providers such as Hyperoptic, Sky and Vodafone are offering to cover exit fees by paying up to £300 in bill credit.

> Check the best broadband deals with our comparison service* 

Ernest Doku, telecoms expert at Uswitch, says: ‘With millions of mobile and broadband customers facing price rises this spring, it’s crucial to check your contract status as you could be able to beat the hikes if you act now.

‘In broadband especially, the deals we’re seeing at the moment are the strongest they’ve been in years, as a direct result of fierce competition between providers.’

You can beat the price hikes by switching broadband provider

How switching can save you money

The most obvious way that switching can save you money is by potentially lowering the cost of your monthly bill, which puts more money in your pocket over the long run.

Even a modest £5 monthly saving equals £60 over the year, but larger savings may be available, especially if you’re willing to adjust elements like broadband speed and mobile data allowance.

It’s always worth comparing packages to find out whether you’re paying more than necessary.

And with prices rising every spring, you can avoid them this year by switching now to a provider that won’t raise prices for new customers until 2027.

Even if you’re still in contract, it’s worth speaking to your provider to find out how much it would cost to leave. Savings made on your monthly bill under the new contract could cancel out this initial outlay – and some broadband providers will cover your exit fees in the form of bill credit.

> Read more: The best broadband deals updated weekly 

Broadband providers freezing prices or covering exit fees

Community Fibre: Prices fixed until 2027, or 2028 on some packages.

Sky: £200 in bill credit available directly through Sky. Note that Sky is increasing prices by £3 a month for all broadband customers – you’ll be hit by this in April.

Virgin Media: No price rises in 2026 for new customers. Up to £250 bill credit towards exit fees, which is available through price comparison websites and directly.

Vodafone: No price rises in 2026 for new customers. Up to £200 in bill credit towards exit fees, only available directly.

TalkTalk: No price rises in 2026 for new customers.

BT/EE: No price rises in 2026 for new customers. EE offers up to £300 in bill credit towards exit fees, which is available through price comparison websites and directly.

Plusnet: No price rises in 2026 for new customers.

Hyperoptic: Up to £300 in bill credit towards exit fees, available directly. No price rises until 2027 for new customers.

Three Home Broadband: No price rises in 2026 for new customers, up to £200 account credit to cover any exit fees – available on 24–month contract only.

Mobile providers freezing prices until 2027 (but no exit fee deals advertised)

  • Vodafone
  • Three
  • ID Mobile
  • Tesco Mobile (and no price rises for the whole contract for customers on a Clubcard Price deal)

Some providers promise no price hikes for the whole of your contract

Frozen prices are good for households willing to switch, but some providers go one step further and promise no price hikes at all during your contract.

This is the simplest way to avoid confusion and keep costs down, according to Uswitch.

These are often smaller providers, and in the case of broadband, they won’t all be available in your area.

But again, it’s worth comparing deals by entering your details to see which options you could take up.

Broadband providers with no mid–contract price rises at all include Brsk, BeFibre, Trooli and YouFibre.

For mobile providers promising no price increases include Talkmobile, Lebara, Giffgaff, Spusu Mobile, Voxi and Smarty.

Find the fastest and cheapest broadband – and see if you can save

Broadband, TV and phone contracts are notoriously sticky, with customers often allowing deals to run on for many years while providers raise prices.

But it may be possible for you to get faster broadband, a better TV package and an improved phone deal, while saving money each month.

It is always worth comparing prices to see if you can save – particularly as the cost of living crisis bites. 

This is Money has partnered with Broadband Choices to offer readers the chance to easily search for the best and cheapest deals for their broadband, mobile and TV. 

> Can you save? Compare broadband, TV and phone deals 


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