- Phased increases to Whole Person Impairment (WPI) thresholds for psychological injury
- A legislated cap on average premium increases for the Nominal Insurer
- A new intensive Return to Work program for workers with psychological injury, providing an additional year of medical benefits and income replacement
- Legislating the Chief Psychiatrist’s review to create a revised system for assessing permanent impairment in psychological injury claims
- New powers enabling the Treasurer to lower the WPI threshold where this is considered to be in the public interest
- Changes to terminology related to the reasonable management action defence
For scheme participants, the combination of the Thomas Foods licence conditions, recent fraud and non‑insurance prosecutions, and the updated legislative settings indicates an active regulatory environment in which claims governance, policy compliance, and fraud controls remain central issues for insurers and self‑insurers in New South Wales.